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Product support

Warranty terms built around delivery and operating time.

Warranty overview

Coverage periods by product category

This overview summarizes the current CLIK undercarriage warranty standard. The applicable time period or operating-hour limit ends coverage when either limit is reached first.

When coverage begins

Coverage begins on the documented delivery date to the original purchaser. If reliable delivery or dealer sales records are not available, CLIK may use the applicable shipment record. In all cases, coverage cannot extend beyond 36 months from the CLIK factory shipment date.

Product category
Time limit
Hour limit
Rollers, idlers, sprockets and segment groups
12 months
2,000 hours
Excavator track chain or track group
24 months
3,000 hours
Excavator operating with a hook or breaker hammer
12 months
2,000 hours
Bulldozer sealed & greased track chain or track group
12 months
2,000 hours
Bulldozer sealed & lubricated track chain or track group
24 months
3,000 hours

Installation and use

Products must be correctly matched, installed, operated and maintained in accordance with applicable OEM recommendations.

Claim documentation

Claims require the machine information, installation and delivery records, operating hours, failure description, measurements and clear photographs.

Special applications

Oil sands, silica mining, abrasive copper or gold mining, highly corrosive sites and other severe conditions require separately confirmed terms.

This page is an overview. Claim eligibility, exclusions, remedies and compensation are governed by the applicable CLIK Warranty Policy and the terms confirmed for the order.